IXP Client City of Johns Creek, GA, debuts Enhanced Road Information Map
City of Johns Creek Debuts enhanced GIS Road Information Map
PARTNER NEWS
Seattle, WA: The First First Responders, Mental Wellness in 9 1 1.
BREAKING NEWS
Dunwoody, GA: 911 operator coaches new dad through helping wife give birth to daughter along I-285.
BREAKING NEWS
Philadelphia, PA: Police: Dispatch Errors Made After First Killing by Accused Philadelphia Mass Shooter.
RECENT ARTICLE
Johnstown, PA: The Tribune-Democrat
First Responder Advocates Urge Focus on Mental Health
BREAKING NEWS
Lubbock, TX: Mayor Releases Statement Ahead of KCBD Investigates Report on 911 Calls.
IN THE NEWS
Wichita, KS: 50% of Sedgwick Co. 911 Calls Answered by Automated Message.
BREAKING NEWS
Atlanta, GA: ‘Worst Handling of an Emergency’: Atlanta 911 Operator Blasted for Her Tone During Call with Uber Driver After Atlanta Dancer Was Gunned Down In Vehicle In ‘Targeted’ Attack.
BREAKING NEWS
Jackson County, Michigan: Michigan 911 dispatch centers face staffing shortages.
IN THE NEWS
East Lansing, MI: Dispatch Logs Show the Horror of Michigan State Shooting.
RECENT ARTICLE
South Jersey Magazine: School Safety in an Unsafe World.
IN THE NEWS
Dallas, TX: Dallas Reports Police, Fire Mistakes After Ransomware Attack.
RECENT ARTICLE
The Center for American Progress: The Community Responder Model: How Cities Can Send the Right Responder to Every 911 Call.
IN THE NEWS
Hawaii County, HI: Hawaiʻi County Fire, Police Dispatches Merging Temporarily Due to Staffing Shortages.
IN THE NEWS
Phoenix, AZ: Phoenix Police Department Dealing with Shortage of 911 Dispatchers.
IN THE NEWS
Farmington, NM: Police Shoot Man After Responding to Wrong Address.
IN THE NEWS
Tarrant County, TX: Texas County Has Spent $26.6M on Software That Hasn’t Launched.
BREAKING NEWS
Modesto, CA: Police Suffer Ransomware Attack.
IN THE NEWS
Oakland, CA: Union Officials Mull Lawsuits After Oakland Ransomware Attack.
IN THE NEWS
Trenton, NJ: All N.J. Police, Firefighters Could Retire with Pensions After 20 Years Under New ‘Burnout Bill’.
IN THE NEWS
Rancho Tehama Reserve, CA: ‘We’re On Our Own’: The Rural U.S. Town Where Police Refuse Calls.
BREAKING NEWS
Jersey City, NJ: Unpaid, Overworked and Understaffed, 911 Workers Complain of “Hostile Work Environment”.
IN THE NEWS
GOVTECH BIZ: In the Gov Tech Biz, COVID Wanes While Public Safety Rises
BREAKING NEWS
Austin, TX: Austin Street Racing Incidents: Council Member Discusses 911 Call Times.
BREAKING NEWS
Austin, TX: Austin 911 call takers, dispatchers strained during critical shortage.
BREAKING NEWS
Jersey City, NJ: Unanswered Emergency Call Sparks Demand for ‘Reform’ at Jersey City 911 Center, but Who’s to Blame?
BREAKING NEWS
Newark, NJ: 12-Year-Old Dies After He Collapsed During Football Practice and Apparently No One Knew CPR.
BREAKING NEWS
Bronx, NY: 911 Dispatcher Handles Call About Her Murdered Husband.
BREAKING NEWS
Broward County, FL: County Sets Deadline for Agreement Over BSO 911 Dispatch.
BREAKING NEWS
Chester, PA: A Small City’s Decent into Bankruptcy.
BREAKING NEWS
Chester, PA: How a Bankrupt City’s Pension System Hit a Breaking Point.
BREAKING NEWS
St. Louis, MO: 911 Dispatchers are in Short Supply. In Missouri, Cities are Grappling with How to Provide Coverage without Them.
BREAKING NEWS
Providence, RI: E-911 Service Facing Staffing Shortage.
BREAKING NEWS
Door County, WI: Staffing Shortage Hobbling 911 Call Center
BREAKING NEWS
Dallas, TX: Dallas 911 Staffing Questioned After Reported Shortages.
BREAKING NEWS
Broward County, FL: Police Chief BSO Should Take Over 911 System, Westside Study Proposes Traffic Calming Measures.
BREAKING NEWS
FOX News: Dr. Phil Schools Guest on ‘Reality’ of Defunding the Police: ‘We Have to Have Someone on the End of 9-1-1.’
BREAKING NEWS
Durham, NC: Nearly Half 911 Operational Positions are Vacant in Durham.
BREAKING NEWS
POLITICO: State Pension Plans Were Hammered in 2022. Next Year Will Be Worse.
BREAKING NEWS
Kansas City, MO: Kansas City Offering Incentives for 911 Dispatchers Amid Staffing Shortages.
BREAKING NEWS
USA TODAY: Police Reform: As Officers Quit, Departments See Chance for Change.
BREAKING NEWS
New York, NY: N.Y.P.D. Officers Leave in Droves for Better Pay in Smaller Towns.
BREAKING NEWS
Atlanta, GA: Atlanta a ‘Criminals Paradise’ that Police Cannot Protect or Defend: Bill White.
BREAKING NEWS
Chicago, IL: Chicago Mayor Lightfoot Ripped for Blocking Media Access to Police Scanners.
BREAKING NEWS
Chester, PA: Chester Employees Could Lose Benefits, Pensions Due City’s Financial Concerns.
BREAKING NEWS
Philadelphia, PA: Shortage of 911 Dispatchers Cause Concerns: ‘Nobody Answers the Phone’.
BREAKING NEWS
Chicago, IL: 911 Dispatcher Raises Concerns About Chicago Police Staffing Shortage.
BREAKING NEWS
Chicago, IL: 911 Dispatcher Honored for Helping Mom Deliver Baby at Home.
BREAKING NEWS
Miami, FL: Husband Calls 911 for Help But No One Answers and Says Wife Died from Lack of Response.
BREAKING NEWS
Broward County, FL: What’s Troubling Broward County’s 911 System?
BREAKING NEWS
Dallas, TX: New Program Allows 911 Operators to Dispatch Social Workers.
BREAKING NEWS
Trenton, NJ: NJ Expands Program Pairing Cops with Mental Health Experts.
BREAKING NEWS
Austin, TX: Austin Residents on Hold When Calling 911; Not Enough Operators APD Says.
BREAKING NEWS
San Francisco, CA: Contractor Says San Francisco 911 Dispatch Did Not Help When Van Was Stolen.
BREAKING NEWS
San Francisco, CA: San Francisco’s 9-1-1 Call Center Suffers 2-Hour Disruption.
BREAKING NEWS
Philadelphia, PA: New Philadelphia 911 Dispatchers Graduated; Department Still Needs More Workers.
BREAKING NEWS
Atlanta, GA: Atlanta Mayor Andre Dickens Addresses 911 Call Center Issues.
BREAKING NEWS
Durham, NC: Problems Persist at Durham 911 Call Center; Officials Investigating.
BREAKING NEWS
Jersey City, NJ: Residents Face Issues with 911 in Jersey City.
BREAKING NEWS
El Paso, TX: Staffing Shortage at El Paso’s 911 Center Leads to Calls on Hold, Dispatcher Burnout.
BREAKING NEWS
Denver, CO: 911 Call Centers in Denver Metro Suffering from Staff Shortages, Increasing Wait Times.
BREAKING NEWS
Portland, OR: Portlanders Face Huge Wait Time for Non-Emergency Calls.
BREAKING NEWS
St. Louis, MO: St. Louis Misses Deadline to Consolidate 911 Dispatchers to Reduce Wait Times.
BREAKING NEWS
St. Louis, MO: City of St. Louis Deals with 911 Dispatcher Shortage.
PARTNER NEWS
Seattle, WA: The First First Responders, Mental Wellness in 9 1 1.
BREAKING NEWS
Dunwoody, GA: 911 operator coaches new dad through helping wife give birth to daughter along I-285.
BREAKING NEWS
Philadelphia, PA: Police: Dispatch Errors Made After First Killing by Accused Philadelphia Mass Shooter.
RECENT ARTICLE
Johnstown, PA: The Tribune-Democrat
First Responder Advocates Urge Focus on Mental Health
BREAKING NEWS
Lubbock, TX: Mayor Releases Statement Ahead of KCBD Investigates Report on 911 Calls.
IN THE NEWS
Wichita, KS: 50% of Sedgwick Co. 911 Calls Answered by Automated Message.
BREAKING NEWS
Atlanta, GA: ‘Worst Handling of an Emergency’: Atlanta 911 Operator Blasted for Her Tone During Call with Uber Driver After Atlanta Dancer Was Gunned Down In Vehicle In ‘Targeted’ Attack.
BREAKING NEWS
Jackson County, Michigan: Michigan 911 dispatch centers face staffing shortages.
IN THE NEWS
East Lansing, MI: Dispatch Logs Show the Horror of Michigan State Shooting.
RECENT ARTICLE
South Jersey Magazine: School Safety in an Unsafe World.
IN THE NEWS
Dallas, TX: Dallas Reports Police, Fire Mistakes After Ransomware Attack.
RECENT ARTICLE
The Center for American Progress: The Community Responder Model: How Cities Can Send the Right Responder to Every 911 Call.
IN THE NEWS
Hawaii County, HI: Hawaiʻi County Fire, Police Dispatches Merging Temporarily Due to Staffing Shortages.
IN THE NEWS
Phoenix, AZ: Phoenix Police Department Dealing with Shortage of 911 Dispatchers.
IN THE NEWS
Farmington, NM: Police Shoot Man After Responding to Wrong Address.
IN THE NEWS
Tarrant County, TX: Texas County Has Spent $26.6M on Software That Hasn’t Launched.
BREAKING NEWS
Modesto, CA: Police Suffer Ransomware Attack.
IN THE NEWS
Oakland, CA: Union Officials Mull Lawsuits After Oakland Ransomware Attack.
IN THE NEWS
Trenton, NJ: All N.J. Police, Firefighters Could Retire with Pensions After 20 Years Under New ‘Burnout Bill’.
IN THE NEWS
Rancho Tehama Reserve, CA: ‘We’re On Our Own’: The Rural U.S. Town Where Police Refuse Calls.
BREAKING NEWS
Jersey City, NJ: Unpaid, Overworked and Understaffed, 911 Workers Complain of “Hostile Work Environment”.
IN THE NEWS
GOVTECH BIZ: In the Gov Tech Biz, COVID Wanes While Public Safety Rises
BREAKING NEWS
Austin, TX: Austin Street Racing Incidents: Council Member Discusses 911 Call Times.
BREAKING NEWS
Austin, TX: Austin 911 call takers, dispatchers strained during critical shortage.
BREAKING NEWS
Jersey City, NJ: Unanswered Emergency Call Sparks Demand for ‘Reform’ at Jersey City 911 Center, but Who’s to Blame?
BREAKING NEWS
Newark, NJ: 12-Year-Old Dies After He Collapsed During Football Practice and Apparently No One Knew CPR.
BREAKING NEWS
Bronx, NY: 911 Dispatcher Handles Call About Her Murdered Husband.
BREAKING NEWS
Broward County, FL: County Sets Deadline for Agreement Over BSO 911 Dispatch.
BREAKING NEWS
Chester, PA: A Small City’s Decent into Bankruptcy.
BREAKING NEWS
Chester, PA: How a Bankrupt City’s Pension System Hit a Breaking Point.
BREAKING NEWS
St. Louis, MO: 911 Dispatchers are in Short Supply. In Missouri, Cities are Grappling with How to Provide Coverage without Them.
BREAKING NEWS
Providence, RI: E-911 Service Facing Staffing Shortage.
BREAKING NEWS
Door County, WI: Staffing Shortage Hobbling 911 Call Center
BREAKING NEWS
Dallas, TX: Dallas 911 Staffing Questioned After Reported Shortages.
BREAKING NEWS
Broward County, FL: Police Chief BSO Should Take Over 911 System, Westside Study Proposes Traffic Calming Measures.
BREAKING NEWS
FOX News: Dr. Phil Schools Guest on ‘Reality’ of Defunding the Police: ‘We Have to Have Someone on the End of 9-1-1.’
BREAKING NEWS
Durham, NC: Nearly Half 911 Operational Positions are Vacant in Durham.
BREAKING NEWS
POLITICO: State Pension Plans Were Hammered in 2022. Next Year Will Be Worse.
BREAKING NEWS
Kansas City, MO: Kansas City Offering Incentives for 911 Dispatchers Amid Staffing Shortages.
BREAKING NEWS
USA TODAY: Police Reform: As Officers Quit, Departments See Chance for Change.
BREAKING NEWS
New York, NY: N.Y.P.D. Officers Leave in Droves for Better Pay in Smaller Towns.
BREAKING NEWS
Atlanta, GA: Atlanta a ‘Criminals Paradise’ that Police Cannot Protect or Defend: Bill White.
BREAKING NEWS
Chicago, IL: Chicago Mayor Lightfoot Ripped for Blocking Media Access to Police Scanners.
BREAKING NEWS
Chester, PA: Chester Employees Could Lose Benefits, Pensions Due City’s Financial Concerns.
BREAKING NEWS
Philadelphia, PA: Shortage of 911 Dispatchers Cause Concerns: ‘Nobody Answers the Phone’.
BREAKING NEWS
Chicago, IL: 911 Dispatcher Raises Concerns About Chicago Police Staffing Shortage.
BREAKING NEWS
Chicago, IL: 911 Dispatcher Honored for Helping Mom Deliver Baby at Home.
BREAKING NEWS
Miami, FL: Husband Calls 911 for Help But No One Answers and Says Wife Died from Lack of Response.
BREAKING NEWS
Broward County, FL: What’s Troubling Broward County’s 911 System?
BREAKING NEWS
Dallas, TX: New Program Allows 911 Operators to Dispatch Social Workers.
BREAKING NEWS
Trenton, NJ: NJ Expands Program Pairing Cops with Mental Health Experts.
BREAKING NEWS
Austin, TX: Austin Residents on Hold When Calling 911; Not Enough Operators APD Says.
BREAKING NEWS
San Francisco, CA: Contractor Says San Francisco 911 Dispatch Did Not Help When Van Was Stolen.
BREAKING NEWS
San Francisco, CA: San Francisco’s 9-1-1 Call Center Suffers 2-Hour Disruption.
BREAKING NEWS
Philadelphia, PA: New Philadelphia 911 Dispatchers Graduated; Department Still Needs More Workers.
BREAKING NEWS
Atlanta, GA: Atlanta Mayor Andre Dickens Addresses 911 Call Center Issues.
BREAKING NEWS
Durham, NC: Problems Persist at Durham 911 Call Center; Officials Investigating.
BREAKING NEWS
Jersey City, NJ: Residents Face Issues with 911 in Jersey City.
BREAKING NEWS
El Paso, TX: Staffing Shortage at El Paso’s 911 Center Leads to Calls on Hold, Dispatcher Burnout.
BREAKING NEWS
Denver, CO: 911 Call Centers in Denver Metro Suffering from Staff Shortages, Increasing Wait Times.
BREAKING NEWS
Portland, OR: Portlanders Face Huge Wait Time for Non-Emergency Calls.
BREAKING NEWS
St. Louis, MO: St. Louis Misses Deadline to Consolidate 911 Dispatchers to Reduce Wait Times.
BREAKING NEWS
St. Louis, MO: City of St. Louis Deals with 911 Dispatcher Shortage.
William E. Metro, IXP Corporation CEO, named Semifinalist in Entrepreneur of the Year Award
William E. Metro, IXP Corporation CEO, has been named a semifinalist in the Entrepreneur of the Year Award which is sponsored by Ernst & Young each year.
City of Brookhaven to Join ChatComm
The City of Brookhaven (pop. 49,000) voted 4 to 1 on March 25, 2014 move their 9-1-1 call taking and dispatch operations to ChatComm from Dekalb County.
Former IXP Spokesman Yogi Berra Honored on The Pop History Dig website with “The Yogi Chronicles”
Baseball great and former IXP spokesman Yogi Berra was recentently honored by the website “The Pop History Dig” with an extensive article entitled “The Yogi Chronicles”.
Chatcomm’s Recognition for a Job Well Done
I wanted to officially acknowledge Chatcomm Operators for a job well done from the events that transpired on 09/05/2013.
Security outsourcing company sets up shop in new headquarters location
IXP Corp. has relocated to new headquarters in Princeton, a move the growing technology company said will help it attract work force needed for expansion.
Lawrence Chief Deems Privatization of Police Dispatchers a Success
LAWRENCE — In the five months since Plainsboro-based IXP Corp. started answering 911 calls for the township, officers have been able to return to patrol duty and dispatch staffing levels have been at their highest in at least a year, police chief Dan Posluszny told council tonight.
IXP Announces New Executive Leadership Team
50% revenue increase since 2012; 100 new staff over 4 years
ChatComm Commendation
The purpose of this commendation is to bring to your attention the great example of teamwork involving oficers from A – Team, several offices from the MARTA Police Department – Dunwoody Station and ChatComm dispatchers
Answering the Call for Shared Services
New Jersey municipalities looking to share services in a bid to cut costs have made 911 dispatch centers — major expenses in technology and staff — an area of focus, and Cranbury-based IXP Corp. hopes to do more business with efficiency-minded local governments across New Jersey.
The New South Shore Regional Emergency Communications Center in Hingham
Cranbury, NJ ( April 10, 2012) – The new South Shore Regional Emergency Communications Center in Hingham, MA, recently went live with Zetron’s radio dispatch console and VoIP call-taking system…Al Wallace, manager of IXP Corporation’s Northeast region, played a key role in the planning and implementation of the SSRECC.
Chattahoochee River 911 Authority (Chatcomm) – Awarded Accreditation as an Emergency Fire Dispatch Center of Excellence
SALT LAKE CITY, UT(March 28, 2012) – The International Academies of Emergency Dispatch(IAED) is pleased to formally award Accreditation as an Emergency Fire Dispatch Center of Excellence to Chattahoochee River 911 Authority (Chatcomm)Chattahoochee River 911 Authority (Chatcomm) is the 21 st Emergency Fire Dispatch …
Sandy Springs City Manager Honored For His Work on 911 Systems:
Reporter Newspapers, (March 28, 2012) – While City Manager John McDonough was hard at work Tuesday, March 27, participating in the City Councils annual retreat in Sandy Springs, a group of public safety communications officials gathered in Washington D.C. honored him for his work improving emergency response times for local residents.
IXP Excellence in Technology Award Winners Announced
7th Annual International Association of Chiefs of Police (IACP) – IXP Excellence in Technology Award Winners Announced
2010 Tony Awards Invites Fans to See the Tonys Live from Times Square
Tony Awards Partners with IXP Corporation to Simulcast the Red Carpet and Entirety of Show on the Clear Channel Spectacolor.
IXP Corporation Endows Football Scholarship at Rutgers University
Cranbury, N.J.-based Public Safety & Security Leader Honors Linebacker Antonio Lowery as Part of $100,000 Pledge.
IXP Corporation Launches National Advertising Campaign Featuring Yogi Berra
Public Safety & Security Leader is Endorsed by Baseball Legend Who Embodies Trust, Reliability, and Integrity.
7th Annual IACP – IXP Excellence in Technology Award Program
The IACP- IXP Excellence in Technology Award Program recognizes law enforcement agencies’ superior achievement and innovation in the field of communications and information technology.
IXP Georgia Call Taker gets Letter of Appreciation
Deputy Chief Dennis Ham of the Sandy Springs Fire AND Rescue Department presented a letter of appreciation on behalf of the Chief and the Department to Call Taker Marilyn Childers for her incredible performance.
New York City awards IXP a contract to implement a Quality Assurance Monitoring Application for its 3-1-1 Citizens Service Center
The New York City Department of Information Technology (DoITT) awards IXP a contract to implement a Quality Assurance Monitoring Application for its 3-1-1 Citizens Service Center.
IXP to perform a Security, Technology and Operations Enhancement Assessment for The Biodesign Institute at Arizona State University
IXP is a member of the Henry Bros. Electronics, Inc. team that will perform a Security, Technology and Operations Enhancement Assessment for The Biodesign Institute at Arizona State University.
Benton County, WA Emergency Services hires IXP to review planned radio system upgrade.
Benton County Emergency Services, in Washington State, hires IXP to review their planned radio system upgrade
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