Newest Privatization Initiative | MBTA
The Massachusetts Bay Transportation Authority has hired IXP to manage their police dispatch services at the transit authority.
IXP IN THE NEWS
KUT News: Austin, TX 04/04/25 – Staffing Isn’t the Only Thing to Blame for Austin’s Slow 911 Response Times.
IXP IN THE NEWS
Reno Gazette Journal: 04/02/25 – Better Fire Services for Washoe: A Huge Tax Increase or Cooperative Cost-Saving Agreements?
IN THE NEWS
Carrollton Leader: 03/31/25 – Four Cities Coordinate Construction of $20M Emergency Communications Center.
IN THE NEWS
GovTech: 03/25/25 – Denver Adds Monthly Phone Fee to Improve 911 Answering Times
IN THE NEWS
GovTech: 03/20/25 – Metro Atlanta 911 Response Times Improve, but Work Remains.
IN THE NEWS
NY Daily News: 02/19/25 – FDNY Probes EMTs Response to 911 Call Where Brooklyn EMS Lieutenant Died
IN THE NEWS
FOX35 Orlando: 02/14/25 – A $10,000 911 Call: Florida Man Gets Check for Tip that Led to New York Murder Suspect’s Capture.
BREAKING NEWS
FOX 12 News: 02/10/25 – Portland’s $50 Million Overtime Bill: a Deep Dive into Public Safety Spending.
BREAKING NEWS
NBC News: 01/15/25 – New Emergency Call and Outage Problems with CA’s Next Generation 911 Project.
IN THE NEWS
Omaha, NE: 01/14/25 – Nebraska Public Service Commission Releases Scathing Report on State’s 911 Provider.
IN THE NEWS
Wisconsin: 01/13/25 – 911 Outage Reported in Several South Central Wisconsin Counties.
IN THE NEWS
Philadelphia, PA: 01/08/25 – Philly 911 Dispatchers are Getting Raises as Staffing Issues Continue to Plague the Radio Room.
IN THE NEWS
FOX Carolina: 01/07/25 – Woman Claims 911 Operator Ignored Her During Panicked Call.
IXP IN THE NEWS
KUT News: Austin, TX 04/04/25 – Staffing Isn’t the Only Thing to Blame for Austin’s Slow 911 Response Times.
IXP IN THE NEWS
Reno Gazette Journal: 04/02/25 – Better Fire Services for Washoe: A Huge Tax Increase or Cooperative Cost-Saving Agreements?
IN THE NEWS
Carrollton Leader: 03/31/25 – Four Cities Coordinate Construction of $20M Emergency Communications Center.
IN THE NEWS
GovTech: 03/25/25 – Denver Adds Monthly Phone Fee to Improve 911 Answering Times
IN THE NEWS
GovTech: 03/20/25 – Metro Atlanta 911 Response Times Improve, but Work Remains.
IN THE NEWS
NY Daily News: 02/19/25 – FDNY Probes EMTs Response to 911 Call Where Brooklyn EMS Lieutenant Died
IN THE NEWS
FOX35 Orlando: 02/14/25 – A $10,000 911 Call: Florida Man Gets Check for Tip that Led to New York Murder Suspect’s Capture.
BREAKING NEWS
FOX 12 News: 02/10/25 – Portland’s $50 Million Overtime Bill: a Deep Dive into Public Safety Spending.
BREAKING NEWS
NBC News: 01/15/25 – New Emergency Call and Outage Problems with CA’s Next Generation 911 Project.
IN THE NEWS
Omaha, NE: 01/14/25 – Nebraska Public Service Commission Releases Scathing Report on State’s 911 Provider.
IN THE NEWS
Wisconsin: 01/13/25 – 911 Outage Reported in Several South Central Wisconsin Counties.
IN THE NEWS
Philadelphia, PA: 01/08/25 – Philly 911 Dispatchers are Getting Raises as Staffing Issues Continue to Plague the Radio Room.
IN THE NEWS
FOX Carolina: 01/07/25 – Woman Claims 911 Operator Ignored Her During Panicked Call.
Larry Consalvos Talks with Radio Health Journal About Consolidation and Outsourcing 911 Centers
The 911 system started in 1968 and while it may have efficiently done its job in its early years, today is a different story. Many argue that the problem lies in cell phones. Before cell phones, 911 call centers could be sure that the landline call was where the emergency was located. Today, more than 75% of 911 calls originate from cell phones. The challenge begins when 911 call centers receive wireless calls; they generally only know the sector of where the call originates from, but they do not have the technology to pinpoint the caller’s location. Listen to Larry Consalvos, President and Chief Operating Officer of IXP talk with Radio Health Journal about whether consolidation and upgrading call center technology is the answer.
Faulkner County 911 Upgrade Due, Funds Sought
Faulkner County, AR seeks a solution to upgrade 911 system, as current operations and technology are costly and do not provide the support or reliability needed for emergency communication. IXP is considered as a cost-effective solution that provides optimal results.
IXP Employees Participate in Danbury Mass Casualty Drill
IXP employees participated in a mass casualty drill this past Tuesday, June 27, 2017, in Danbury, CT. Great work by all involved!
IXP Corporation Partners with Pool Safety
IXP is now a proud partner of Pool Safely, a campaign of the US Consumer Product Safety Commission. We are eager to work together to promote the safety of families and children around pools this summer. If you encounter an emergency in or around the water, do not hesitate to contact 9-1-1. Your quick response can help save lives.
2nd Quarter IXPY Award
The 2nd Quarter 2017 IXPY Award is to be awarded to Scott Efferen. Scott is a Fire and Law Enforcement dispatcher in the IXP-Danbury Emergency Communication Center. He is a mentor, quiet leader, and a dedicated and qualified employee. We are proud to have Scott as a member of the Western Connecticut 9-1-1 Center.
LaaSer Critical Communications Announces Year-Long Pilot Program With ChatComm to Demonstrate Lifesaving 911 Caller Location Technology
LaaSer Critical Communications has teamed with IXP and the Chattahoochee River 911 Authority (ChatComm), to deliver enhanced services at the four Atlanta area municipalities served by ChatComm. These are the first of approximately 30 public safety answering points (PSAPs) that will be part of a nationwide pilot. LaaSer’s platform enables immediate, accurate location of mobile phone users, as well as providing any supplemental data like emergency contact information, medical conditions and other pertinent details.
IXP Corporation Announces Independent Audit Certifying Its System And Security Controls Meet AICPA Standards
IXP has built further trust and confidence in its service delivery processes and controls by obtaining an independent auditor’s report on the Suitability of the Design of Controls Relevant to Security, Processing Integrity, Confidentiality, and Privacy (SOC 2® Type 1). This report attests to the design and operating effectiveness of IXP controls. This certification is not mandatory; IXP chose to obtain this certification to provide our clients with an even higher level of comfort in our service delivery.
Emergency Planning for Healthcare Facilities Must be Tailored to Specific Threats
IXP’s Michael Anderson spoke to Hospital Peer Review about the CMS (Centers for Medicare and Medicaid Services) rule that has established consistent emergency preparedness requirements for health care providers.
Centers for Medicare and Medicaid Services (CMS) Require Hospitals to Develop More Specific Plans and Procedures for Emergency Response
CMS has finalized a rule that establishes consistent emergency preparedness requirements for health care providers participating in Medicare and Medicad. IXP’s Michael Anderson spoke to Emergency Management Magazine about the new requirements.
How Cal State Northridge Put the Brakes on Parking Lot Crime
Like many universities, California State University Northridge wanted to create a safer environment for the university community. The University made the decision to implement video surveillance as a crime deterrent and to investigate incidents in real time.
Village of Gurnee/City of Zion Move Forward with Plan to Consolidate 911 Dispatch Service
A plan to merge the Village of Gurnee and the City of Zion 911 dispatch centers may be better for Zion in the long run, as it will provide better technology for emergency response and consolidate resources. The merger will help both communities to better respond to the community. IXP was sought after to consult on the consolidation.
Urgent Communications features an in depth article about IXP’s video analytics, as well as an interview with IXP President Larry Consalvos
Urgent Communications is a leading resource for the communications technology industry – how it evolves and how it is used. It serves key market segments including government/military; public safety (law enforcement, fire service, emergency medical & 911); utility; transportation and business enterprise…
IXP Privatizing Emergency Dispatch
A corporate profile feature on IXP that was published in the October 14, 2015, issue of U.S. 1 Newspaper.
Communication Center Consolidation-Not a one size fits all proposition
This article was published in Public Safety Communications magazine – the official publication of APCO International.
IXP Corporation Welcomes New Controller
Hires top-level talent as demand for public safety solutions expands nationwide
Re-Accreditation for the IXP Chattahoochee River 911 Authority
IXP Corporation/The Chattahoochee River 911 Authority was awarded this past week with the Re-Accreditation for the Emergency Fire Dispatch (EFD) Protocols from the International Academies of Emergency Dispatch (IAED).
IXP Corporation Expands To Meet Demand
Amy Onder named chief of business operations & general counsel; new hires announced
IXP’s newest 911 call center goes live in Danbury, CT!
The IXP civilian-staffed 911 dispatch center, which is expected to save the city over $1 million dollars annually, has officially gone live.
IXP and Danbury Ct. partnership expected to save City $1 million per year
The City of Danbury, Ct. has partnered with IXP to consolidate their 911 dispatch operations and provide highly trained and certified Telecommunicators. The partnership is expected to save the City $1 million per year.
IXP Long Term Project Chattahoochee River 9-1-1 Authority Receives CALEA Accreditation
IXP Long Term Project CHATTAHOOCHEE RIVER 9-1-1 Authority ReceivesS Accreditation from Commission on Accreditation for Law Enforcement Agencies (CALEA)
IXP Helps Lead the Way in Evolving the Public-Private Partnership Model
Having instituted the first ever 911 Communications Center through a Public-Private Partnership, IXP and the cities of Johns Creek and Sandy Springs have a long standing relationship in advancing the concept of the Public-Private Partnership.
IXP Incorporates Latest Emerging Infectious Disease Surveillance Tool at ChatComm
IXP has incorporated the latest tool from the International Academies of Emergency Dispatch (IAED) for Emerging Infectious Disease Surveillance (SRI/MERS/Ebola) at ChatComm in Georgia. The dispatchers have added a layer of questions in an effort to screen callers for symptoms and risk factors of Ebola. This protocol …
IXP Corporation Pioneers New Campus Safety Solution at Johns Hopkins University
IXP Corporation, a public safety and emergency response provider that has partnered with Johns Hopkins University (JHU) for the past 10 years, has announced an innovation that raises campus security to the next level.
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