Newest Privatization Initiative | MBTA
The Massachusetts Bay Transportation Authority has hired IXP to manage their police dispatch services at the transit authority.
The Massachusetts Bay Transportation Authority has hired IXP to manage their police dispatch services at the transit authority.
The 911 system started in 1968 and while it may have efficiently done its job in its early years, today is a different story. Many argue that the problem lies in cell phones. Before cell phones, 911 call centers could be sure that the landline call was where the emergency was located. Today, more than 75% of 911 calls originate from cell phones. The challenge begins when 911 call centers receive wireless calls; they generally only know the sector of where the call originates from, but they do not have the technology to pinpoint the caller’s location. Listen to Larry Consalvos, President and Chief Operating Officer of IXP talk with Radio Health Journal about whether consolidation and upgrading call center technology is the answer.
Faulkner County, AR seeks a solution to upgrade 911 system, as current operations and technology are costly and do not provide the support or reliability needed for emergency communication. IXP is considered as a cost-effective solution that provides optimal results.
IXP employees participated in a mass casualty drill this past Tuesday, June 27, 2017, in Danbury, CT. Great work by all involved!
IXP is now a proud partner of Pool Safely, a campaign of the US Consumer Product Safety Commission. We are eager to work together to promote the safety of families and children around pools this summer. If you encounter an emergency in or around the water, do not hesitate to contact 9-1-1. Your quick response can help save lives.
The 2nd Quarter 2017 IXPY Award is to be awarded to Scott Efferen. Scott is a Fire and Law Enforcement dispatcher in the IXP-Danbury Emergency Communication Center. He is a mentor, quiet leader, and a dedicated and qualified employee. We are proud to have Scott as a member of the Western Connecticut 9-1-1 Center.
LaaSer Critical Communications has teamed with IXP and the Chattahoochee River 911 Authority (ChatComm), to deliver enhanced services at the four Atlanta area municipalities served by ChatComm. These are the first of approximately 30 public safety answering points (PSAPs) that will be part of a nationwide pilot. LaaSer’s platform enables immediate, accurate location of mobile phone users, as well as providing any supplemental data like emergency contact information, medical conditions and other pertinent details.
IXP has built further trust and confidence in its service delivery processes and controls by obtaining an independent auditor’s report on the Suitability of the Design of Controls Relevant to Security, Processing Integrity, Confidentiality, and Privacy (SOC 2® Type 1). This report attests to the design and operating effectiveness of IXP controls. This certification is not mandatory; IXP chose to obtain this certification to provide our clients with an even higher level of comfort in our service delivery.
IXP’s Michael Anderson spoke to Hospital Peer Review about the CMS (Centers for Medicare and Medicaid Services) rule that has established consistent emergency preparedness requirements for health care providers.
CMS has finalized a rule that establishes consistent emergency preparedness requirements for health care providers participating in Medicare and Medicad. IXP’s Michael Anderson spoke to Emergency Management Magazine about the new requirements.
Like many universities, California State University Northridge wanted to create a safer environment for the university community. The University made the decision to implement video surveillance as a crime deterrent and to investigate incidents in real time.
A plan to merge the Village of Gurnee and the City of Zion 911 dispatch centers may be better for Zion in the long run, as it will provide better technology for emergency response and consolidate resources. The merger will help both communities to better respond to the community. IXP was sought after to consult on the consolidation.
Urgent Communications is a leading resource for the communications technology industry – how it evolves and how it is used. It serves key market segments including government/military; public safety (law enforcement, fire service, emergency medical & 911); utility; transportation and business enterprise…
A corporate profile feature on IXP that was published in the October 14, 2015, issue of U.S. 1 Newspaper.
This article was published in Public Safety Communications magazine – the official publication of APCO International.
Hires top-level talent as demand for public safety solutions expands nationwide
IXP Corporation/The Chattahoochee River 911 Authority was awarded this past week with the Re-Accreditation for the Emergency Fire Dispatch (EFD) Protocols from the International Academies of Emergency Dispatch (IAED).
Amy Onder named chief of business operations & general counsel; new hires announced
The IXP civilian-staffed 911 dispatch center, which is expected to save the city over $1 million dollars annually, has officially gone live.
The City of Danbury, Ct. has partnered with IXP to consolidate their 911 dispatch operations and provide highly trained and certified Telecommunicators. The partnership is expected to save the City $1 million per year.
IXP Long Term Project CHATTAHOOCHEE RIVER 9-1-1 Authority ReceivesS Accreditation from Commission on Accreditation for Law Enforcement Agencies (CALEA)
Having instituted the first ever 911 Communications Center through a Public-Private Partnership, IXP and the cities of Johns Creek and Sandy Springs have a long standing relationship in advancing the concept of the Public-Private Partnership.
IXP has incorporated the latest tool from the International Academies of Emergency Dispatch (IAED) for Emerging Infectious Disease Surveillance (SRI/MERS/Ebola) at ChatComm in Georgia. The dispatchers have added a layer of questions in an effort to screen callers for symptoms and risk factors of Ebola. This protocol …
IXP Corporation, a public safety and emergency response provider that has partnered with Johns Hopkins University (JHU) for the past 10 years, has announced an innovation that raises campus security to the next level.
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