IN THE NEWS Yahoo.com: 09/19/24 – Budget and Staffing Limits Cause Strain for Dispatchers.
BREAKING NEWS Honolulu, HI: 05/07/24 Honolulu’s 911 System Plagued by Staff Shortages.
BREAKING NEWS DeKalb County, GA: 05/08/24 ‘Help is on the Way.’ But it was Too Late.
BREAKING NEWS South Dakota/Nevada/Texas/Nebraska: 04/18/24 911 Service Restored in Many Areas After Several States Hit with Outages
IN THE NEWS The Atlanta Journal-Constitution: 04/04/24 911 Callers Left Waiting On Hold Across Metro Atlanta
ARTICLE Government Technology: Calls to 911 During Idalia Conveyed Fear, Regret.
RECENT ARTICLE Johnstown, PA: The Tribune-Democrat First Responder Advocates Urge Focus on Mental Health
BREAKING NEWS Jackson County, Michigan: Michigan 911 dispatch centers face staffing shortages.
RECENT ARTICLE South Jersey Magazine: School Safety in an Unsafe World.
BREAKING NEWS Modesto, CA: Police Suffer Ransomware Attack.
BREAKING NEWS Chester, PA: A Small City’s Decent into Bankruptcy.
BREAKING NEWS Providence, RI: E-911 Service Facing Staffing Shortage.
BREAKING NEWS Door County, WI: Staffing Shortage Hobbling 911 Call Center
BREAKING NEWS Broward County, FL: What’s Troubling Broward County’s 911 System?
BREAKING NEWS Jersey City, NJ: Residents Face Issues with 911 in Jersey City.
IN THE NEWS Yahoo.com: 09/19/24 – Budget and Staffing Limits Cause Strain for Dispatchers.
BREAKING NEWS Honolulu, HI: 05/07/24 Honolulu’s 911 System Plagued by Staff Shortages.
BREAKING NEWS DeKalb County, GA: 05/08/24 ‘Help is on the Way.’ But it was Too Late.
BREAKING NEWS South Dakota/Nevada/Texas/Nebraska: 04/18/24 911 Service Restored in Many Areas After Several States Hit with Outages
IN THE NEWS The Atlanta Journal-Constitution: 04/04/24 911 Callers Left Waiting On Hold Across Metro Atlanta
ARTICLE Government Technology: Calls to 911 During Idalia Conveyed Fear, Regret.
RECENT ARTICLE Johnstown, PA: The Tribune-Democrat First Responder Advocates Urge Focus on Mental Health
BREAKING NEWS Jackson County, Michigan: Michigan 911 dispatch centers face staffing shortages.
RECENT ARTICLE South Jersey Magazine: School Safety in an Unsafe World.
BREAKING NEWS Modesto, CA: Police Suffer Ransomware Attack.
BREAKING NEWS Chester, PA: A Small City’s Decent into Bankruptcy.
BREAKING NEWS Providence, RI: E-911 Service Facing Staffing Shortage.
BREAKING NEWS Door County, WI: Staffing Shortage Hobbling 911 Call Center
BREAKING NEWS Broward County, FL: What’s Troubling Broward County’s 911 System?
BREAKING NEWS Jersey City, NJ: Residents Face Issues with 911 in Jersey City.

IXP Joins SIA | Security Industry Alliance.

November 16, 2023 By Kara Klein, Associate Director of Marketing and Media Relations, Security Industry Association New Security Industry Association (SIA) member IXP Corporation provides emergency communications consulting, technology, and managed services for public safety, governments, campuses, and private industry. The company is headquartered in Princeton, New Jersey, with a nationwide base of clients. SIA spoke with Michael … Continued

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IXP Celebrates NNO 2023 with Local NJ PDs and the Communities They Serve.

National Night Out is an annual community-building campaign held nationwide, aimed at promoting neighborhood camaraderie, fostering positive relationships between law enforcement and residents, and increasing awareness about crime prevention and safety. This event, which has been celebrated since 1984, encourages neighbors to come together and create safer, more vibrant communities through various activities and gatherings. … Continued

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The Municipality of Princeton Renews its Agreement with IXP For Emergency 9-1-1 Dispatch Services.

December 29, 2022 | Princeton, NJ Princeton-based IXP Corporation, a public safety and emergency communications solutions provider, has been awarded a contract renewal by the Municipality of Princeton to operate and manage its 9-1-1 emergency communications dispatch center. Under the renewal agreement, IXP will continue providing center staffing and technical support. ‘This is Princeton’s third … Continued

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Current Hours of Operation:
Daily from 8 AM to 6 PM

Call 609-729-5468

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Bill Metro Discusses How to Manage Public-Private Partnerships

Emergency Telecommunication Centers across the country are struggling to keep up with the overall technological advancements of Emergency Telecommunications and maintaining understaffed 911 Dispatch Centers Nationwide. This is due to constricted governmental budgets and funding. In the article below, Bill Metro, CEO of IXP Corporation, reveals how IXP provides the solutions to these issues. IXP excels at providing better, faster, and less costly dispatch services with financial predictability over a three to five-year period. IXP also provides expert IT services to meet Public Safety needs.

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IXP Reaches 15-Year Milestone in Managed Services for 911 Dispatch

XP is pleased to announce that we have been awarded a second five-year extension to our Managed Service contract with the Chattahoochee River 911 Authority, better known as ChatComm. This contract agreement brings us to 15-years under contract with Chatcomm. We have provided 911 emergency communications managed services with Chatcomm since September 2009, which serves four municipalities in the metropolitan area of Atlanta. Chatcomm is the nation’s first public-private partnership of a 911 emergency communications center, and this new extension continues to authenticate the IXP Way for 911 Managed Services.

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IXP Selected to Manage Webster County’s 9-1-1 Dispatch

IXP has been awarded a 5-year contract with Webster County, Iowa to operate and manage its 9-1-1 dispatch center! IXP will provide staffing and will be responsible for the personnel within the center. We are excited and honored to move forward with this contract and help Webster County achieve optimal performance within their dispatch center.

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Massachusetts Bay Transportation Authority Notes Benefits to Outsourcing Police Dispatch to IXP, Including Improved Service Levels and Reduction in Crime

In September, the Massachusetts Bay Transportation Authority (MBTA) published its annual report concerning the transit agency’s changes due to waiver from the state’s “Pacheco Law,” which severely limits agencies from participating in competitive sourcing and outsourcing agreements. The agency continues to project large savings from a greater reliance on competitive sourcing of services. The report further notes “benefits from the waiver extend well beyond actual and projected operating dollars saved,” also noting considerable improvements in service delivery, including a drop in crime due to in part due to outsourcing police dispatch (allowing more cops in the field):

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IXP Exhibits at the 104th Annual ICMA Conference in Baltimore, MD

The International City/County Management Association (ICMA) is the world’s leading association of professional city and county managers and other employees who serve local governments. ICMA’s vision is to be the leading association of local government professionals dedicated to creating and supporting thriving communities throughout the world.

The exhibit hall is about networking, education, and finding the best solutions to your local government management issues. IXP provided information about our services to interested community representatives.

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IXP Attends the Community Leaders of America Fall National Conference

Community Leaders of America’s National conferences are conducted with the understanding that a vibrant and successful municipality is a combination of best practices and policy development with current municipal leaders, private sector representatives, industry associations and policy makers working together. Participants at CLA conferences have the common desire, vision and focus dedicated to supporting and protecting municipalities. IXP led a session on the future of 911 dispatch at the CLA Fall National Conference this week.

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Chatham County Hires IXP for 911 Director

We’re proud to share our new contract with Chatham County, GA to direct their emergency dispatch center. IXP is excited to help the county produce a better and faster operation and to provide the best services possible during resident’s greatest time of need.

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IXP Selected to Manage Princeton’s 9-1-1 Emergency Dispatch Center

IXP has been awarded a contract by the town of Princeton to operate and manage its 9-1-1 emergency communications dispatch center. It will provide staffing for the center as well as technology support. IXP is helping Princeton achieve optimal performance and greater control of budgets and resources by providing a service that includes a cost-effective and predicable multi-year fixed price contract.

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Larry Consalvos Discusses why Some Institutions are Adopting Video Analytics Technology for Smarter Surveillance

There are many activities on campus that that require constant vigilance to keep students, faculty, staff and visitors protected. Closed Circuit Television (CCTV) technology serves as a foundation for campus crime prevention efforts. The detection and analysis has become more sophisticated, and surveillance cameras have increased the power to monitor indoor and outdoor locations across campus. Given the capabilities of CCTV to not only provide high-resolution continuous footage, but also employ analytics, the move to this technology may be inevitable for colleges and universities. Larry Consalvos, President and Chief Operating Officer of IXP spoke with University Business Magazine about the trend for more campuses to use CCTV.

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Larry Consalvos Talks with Radio Health Journal About Consolidation and Outsourcing 911 Centers

The 911 system started in 1968 and while it may have efficiently done its job in its early years, today is a different story. Many argue that the problem lies in cell phones. Before cell phones, 911 call centers could be sure that the landline call was where the emergency was located. Today, more than 75% of 911 calls originate from cell phones. The challenge begins when 911 call centers receive wireless calls; they generally only know the sector of where the call originates from, but they do not have the technology to pinpoint the caller’s location.  Listen to Larry Consalvos, President and Chief Operating Officer of IXP talk with Radio Health Journal about whether consolidation and upgrading call center technology is the answer.

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