We Help Improve Operational Services for Campuses, Governments, Private Industries and More…
Our Work Speaks For Itself
Selected Case Studies
Our 911 dispatch personnel working on the other end of the phone are the first point of contact during an emergency, responding quickly to assess the situation and determine the appropriate response.
Four north Dallas communities with separate systems needed to consolidate into a new center. IXP was brought in to provide governance, operations, technology and facility expertise.
When FDNY had to reconstruct five separate centers with zero downtime, the challenge was enormous. IXP came in to provide precise program management for the disparate system integration and to oversee the implementation. Result: Downtime = 0
IXP provides communication center staffing including IT support for this four community center—all at a fixed cost and no overtime bills. The privately run center processes over 400,000 calls annually and is CLEA accredited.
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