| We Help Improve Operational Services for Campuses, Governments, Private Industry, and More.

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Selected Case Studies

Case Studies

Our 911 dispatch personnel working on the other end of the phone are the first point of contact during an emergency, responding quickly to assess the situation and determine the appropriate response.

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NTECC | Consolidation of Four PSAPS

Consulting, Facilities Assessment, and Governance

Four north Dallas communities with separate systems needed to consolidate into a new center. IXP was brought in to provide governance, operations, technology and facility expertise.

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FDNY | Renovation and Implementation Project

Consulting, Facilities Assessment, and Government Clients

When FDNY had to reconstruct five separate centers with zero downtime, the challenge was enormous. IXP came in to provide precise program management for the disparate system integration and to oversee the implementation. Result: Downtime = 0

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ChatComm | A Total Emergency Communications Center Solution

9-1-1 Managed Services, Facilities Assessment, Governance, Government Clients, Operations, and Technology

IXP provides communication center staffing including IT support for this four community center—all at a fixed cost and no overtime bills. The privately run center processes over 400,000 calls annually and is CLEA accredited.

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