The IXP Advantage

For more than 20 years, IXP has been planning, implementing and managing emergency response solutions for public safety challenges that can help you become more efficient, accessible and responsive to the needs of your community. We take a proprietary, comprehensive approach to working with large cities and rural communities, major universities, elite colleges and corporations around the country.

Read More

Campus

From sprawling Big Ten campuses to small elite institutions, in major cities and small towns, IXP has helped many of the nation’s leading colleges and universities improve the safety and security of students, faculty, staff and visitors.

Read More

Government

Whether they are consolidating emergency response centers, exploring new technologies or planning for future growth, police and fire departments, courts, transportation districts and airports around the country turn to IXP when they come up against tough public safety challenges.

Read More

New York City

We have worked with New York City since our inception, starting with an early 911 project for the NYPD. After September 11th, the city turned to IXP to help tackle one of its top security priorities and more recently, NYC chose us to develop a wireless 911 system that pinpoints the location of callers who make emergency calls from cellphones.

Read More

Managed Services

For clients eager to increase workforce efficiency and financial stability, we offer skilled management of operations and technology, including emergency 911 dispatch services, communication center management and technical support services.

Read More
  • The IXP Advantage

  • Campus

  • Government

  • New York City

  • Managed Services

News

more

Case Studies

more
Sep
24
2014
IXP Corporation Pioneers New Campus Safety Solution at Johns Hopkins University
Read More
Sep
11
2014
Chief DeSimone Credits the Actions of the ChatComm 9-1-1 Staff with Saving an Elderly Woman's Life
Read More
Jul
30
2014
A Partnership Like No Other: The City of Danbury Partners With IXP Corporation to Consolidate the City’s Emergency Communication Center
Read More
Jul
30
2014
IXP Corporation/ChatComm Awarded as Emergency Medical Dispatch Center of Excellence
Read More
Jun
12
2014
IXP CORPORATION: CHANGING THE PARADIGM OF HOW PUBLIC SAFETY SERVICES ARE PROVIDED
Read More

Consulting

Our first step is to thoroughly review the challenges a client is facing.  We assess all the contributing factors and possible solutions, given the available resources and the optimal functioning of the enterprise as a whole. We then develop a business case that outlines the best possible solution and what it will take to implement it.

IXP Corporation currently has over 130 employees. Our consultants have first-hand experience as agency executives and command officers in emergency communications, law enforcement, firefighting and emergency medical services, and are some of the most experienced public safety professionals in the country.   Our experience allows us to work closely with our clients and understand their day to day responsibilities and challenges. We have found that this ability to relate to our clients, and our clients’ ability to connect to our consultants, is mutually beneficial.

More Consulting Information

Case Studies

Univ. of Michigan - Integrate the operations of multiple emergency centers
Read More
Lancaster General Hospital - Guide security improvements at multiple campuses
Read More
Exelon/Constellation Energy - Security Operations Center that consolidates the monitoring of over 150 company locations and more than 500 cameras.
Read More
Navajo, AZ - Assess the possible consolidation of five Public Safety Answering Points
Read More
SSRECC - Hingham, MA. Support the design, construction and launch of a new regional center
Read More
The City of Phoenix Police Department, Arizona
Read More
Portland, OR - Regional Voice and Data Radio Planning
Read More
Univ. of Chicago - Integrate new public safety technology into a historic setting
Read More
Columbia University, NY
Read More
Syracuse University, NY
Read More

Technology

We appreciate the fact that you depend on technology because your community depends on you. To perform at its peak, a public safety workforce needs real-time access to accurate information. We design, develop, deliver and support integrated technology solutions to meet your unique needs. Our team uses their broad experience in public safety and security technologies to assess legacy environments and create functional and technical architectures. We implement all aspects of the solutions we design, including writing specifications, selecting vendors and creating custom solutions. We design and build facilities, develop custom software and interfaces, integrate disparate systems, hire and train personnel, set up management systems and establish ongoing analytics. Our extensive public safety experience coupled with our understanding of how to build, install, and maintain the most reliable, long-term technical solutions make IXP the ideal partner to implement your technology solutions.

More Technology Information

Case Studies

Johns Creek, GA. - Upgrade police records management system
Read More
Johns Hopkins University - Enable existing personnel to dramatically improve campus security
Read More
FDNY - Maintain critical services while reconstructing central offices
Read More
IXP Plans and Manages County of New Castle, DE Communications Center and Data Center Relocation
Read More
Tacoma, WA. - Develop a strategic approach to regional emergency communications
Read More
FDNY Central Offices Renovation Project
Read More
NYC Department of Finance - Sheriff Department
Read More
Nassau County Police Department
Read More
Brown Univ. - Upgrade operations, technology and facilities for an expanding urban university
Read More
IXP Redesigns Communications Center Infrastructure and Facility for Harvard University Police Department
Read More

Managed Services

For municipalities and campus security departments that are interested in achieving long-term financial predictability and improved operational services, we offer customized solutions that include:

  •  Communications Center Management
  •  Telecommunicator Staffing
  •  Security Operator Staffing
  •  Training
  •  Technology Support
  •  System Administration Support
  •  Graphical Information System Management
  •  Information Technology Management
  •  Other Services as Needed

When combined with our consulting and system integration services to define your vision and design a custom solution that meets your needs and fits your budget, our innovative managed services offering provides incredible long-term value.

Our clients trust us with the day-to-day operations of their mission critical communications environment and we manage it to a guaranteed level of performance.  Our strength is the genuine insight we have into your requirements and challenges, which helps you focus on your mission:  a safer community.

Click on the video below to view a brief profile of our managed services solution for Sandy Springs, and Johns Creek GA.

IXP’s ChatComm project in Georgia has been named an Accredited Center of Excellence by the International Association of Emergency Dispatch IAED, in Emergency Medical Dispatch and Emergency Fire Dispatch.

 

                


 

Case Studies

Johns Creek, GA. - Upgrade police records management system
Read More
Exelon/Constellation Energy - Security Operations Center that consolidates the monitoring of over 150 company locations and more than 500 cameras.
Read More
Lawrence Twp, NJ 9-1-1 Dispatching Managed Services
Read More
Sandy Springs, GA (ChatComm) - Total privatized emergency communications center solution
Read More

IXP's SAIF Methodology

IXP has a unique advantage when it comes to tackling tough challenges in public safety. Our proven SAIF® methodology (System Assurance Integration Framework) helps us develop successful roadmaps for public safety projects that will deliver long-term value to customers of all size and complexity.

SAIF® is a “total solution” approach that starts with listening to your unique situation and is guided by the trusted advice of our public safety professionals.  Careful assesssment is performed to support the collaborative development of your unique vision for critical systems and operations. 

The needs of multiple stakeholders have to be unified; mission critical operations must be enhanced; sophisticated technologies and specialized facilities need to be seamlessly integrated. And given today’s limited budgets, it is important to get this all right the first time, without compromising ongoing services in the process.

SAIF® ensures the integration of the four elements essential to public safety:

  • Governance. One of the toughest challenges in public safety and campus security is achieving consensus among all the stakeholder organizations involved in the process. SAIF® charts a path to this goal, which includes a common vision, agreement on standards and procedures, inter-operable communications, shared resources and a decision framework—all the elements needed to ensure organizational alignment.
  • Operations. As we work with clients to build robust, cost-effective operations, we stay focused on those mission-critical functions that must be executed successfully 24/7. Based on a thorough assessment of current efforts and future needs, we develop standard operating procedures that streamline workflow; staffing models, training programs and management systems that guarantee effective teamwork; and critical-incident planning that ensures effective response when it is needed most.
  • Technology. To perform at its peak, a public safety workforce needs real-time access to accurate information. We use our broad experience in public safety and security technologies to assess legacy environments and create functional and technical architectures that optimize a team’s efforts. Our solutions are always vendor independent, ensuring that the products we recommend are the ones best suited to a specific operation, at a cost that you can afford.
  • Facilities. A well-designed facility supports emergency communications and security monitoring at all times, even when a terrorist threat or natural disaster is involved. SAIF® methodology integrates site selection, building design, diverse connectivity and redundant systems to provide comfortable and efficient work environments that remain fully functional no matter what.

 

News

Sep
24
2014
IXP Corporation Pioneers New Campus Safety Solution at Johns Hopkins University
Read More
Sep
11
2014
Chief DeSimone Credits the Actions of the ChatComm 9-1-1 Staff with Saving an Elderly Woman's Life
Read More
Jul
30
2014
A Partnership Like No Other: The City of Danbury Partners With IXP Corporation to Consolidate the City’s Emergency Communication Center
Read More

Clients

IXP provides consulting, technology integration, and managed services to clients in vastly different environments with unique challenges.  We serve public safety operations in cities as large as New York, in world class institutions of higher learning with environments as complex as the University of Michigan, in major research hospitals with needs as diverse as Johns Hopkins University Medical Center, and in private industries with assets as valuable and vulnerable as Exelon Corporation.

Campus

Colleges & Universities

Arizona State University
Brown University
California State University Northridge
California, University of (San Francisco)
Catholic University of America
Chicago, University of
Columbia University
Connecticut College
Connecticut, University of
George Mason University
George Washington University
Harvard University
Johns Hopkins University
Massachusetts Institute of Technology
Massachusetts, University of
Michigan, University of
Morris, County College of
New Orleans Center for Creative Arts (NOCCA)
Northern Arizona University
Princeton University
Prince Georges Community College
Rensselaer Polytechnic Institute
Rider University
Rhode Island School of Design
Roger Williams University
Scottsdale Christian Academy
Syracuse University
St. Mary’s County Public Schools
Vanderbilt University

Hospitals

Emory University (GA) Hospital
Grady Emergency (GA) Medical
Johns Hopkins (MD) Medicine
Lancaster General (PA) Hospital

Private Industry

Constellation Energy Group
Exelon Energy Corporation
J.M. Smucker Co.
Federal Engineering
ADCOMM Engineering
Baker Tilly Virchow Krause
Swanke Hayden Connell
Forrest City Ratner Cos.
Plumb Engineering
Accenture
Nice Systems
IBM


 

Government

Addison (TX), City of
Baltimore (MD), Midtown Community District
Benton (WA), County of
Buckeye (AZ), Town of
Burlington (NJ), County of
Burlington (NJ), Bridge Commission
Carrollton (TX), City of
Chattahoochee River (GA) 911 Authority
Converse (WY), County of
Coppell (TX), City of
Cottonwood (AZ), City of
Dallas/Fort Worth (TX), Airport of
Decatur (GA), City of
Douglas (WY), City of
Drexel Heights (AZ), Fire District of
Dunwoody (GA), City of
Farmer's Branch (TX), City of
Glenrock (WY), City of
Hingham (MA), City of
Iowa, State of
Jefferson (AL), County of
Johns Creek (GA), City of
Lawrence Township (NJ)
Manalapan (NJ), Township of
Massachusetts, Development Finance
Milton (GA), City of
Montgomery (MD), County of
Nassau (NY), County of
Navajo (AZ), County of
New Castle (DE), County of
New York (NY), City of - DoITT
New York (NY), City of - FDNY
New York (NY), City of - NYPD
New York (NY), City of - NYSO
New York, State of - Comptroller
Newark (NJ), City of
Ontario (CN), Province of - Integrated Justice
Paradise Valley (AZ), Town of
Phoenix (AZ), City of
Portland (OR), City of
Prevent Child Abuse (AZ)
Princeton (NJ)
Revere (MA), City of
Sandy Springs (GA), City of
Santa Cruz (CA), Metropolitan Transit District
Scott (MN), County of
South Shore (MA) Regional Emergency Communications Center
St. Marys (MD), County of
South Sound (WA), 911
Sweetwater (WY), County of
Tacoma (WA), City of
Wilmette (IL), Village of

The Newsroom

IXP Corporation Pioneers New Campus Safety Solution at Johns Hopkins University | 09/24/2014
IXP Corporation, a public safety and emergency response provider that has partnered with Johns Hopkins University (JHU) for the past 10 years, has announced an innovation that raises campus security to the next level.

Chief DeSimone Credits the Actions of the ChatComm 9-1-1 Staff with Saving an Elderly Woman's Life | 09/11/2014
On Wednesday, August 13, 2014 at 0831 hours, the Chattahoochee River 9-1-1 Authority/ChatComm received a frantic call involving a life-threatening situation. 

A Partnership Like No Other: The City of Danbury Partners With IXP Corporation to Consolidate the City’s Emergency Communication Center | 07/30/2014
A Partnership Like No Other: The City of Danbury Partners With IXP Corporation to Consolidate the City’s Emergency Communication Center.

IXP Corporation/ChatComm Awarded as Emergency Medical Dispatch Center of Excellence | 07/30/2014
IXP Corporation/ChatComm Awarded as Emergency Medical Dispatch Center of Excellence

IXP CORPORATION: CHANGING THE PARADIGM OF HOW PUBLIC SAFETY SERVICES ARE PROVIDED | 06/12/2014
-Firm cites rapid growth and $50 million in signed contracts-

IXP Client City of Johns Creek, GA, debuts Enhanced Road Information Map | 06/06/2014
City of Johns Creek Debuts enhanced GIS Road Information Map

William E. Metro, IXP Corporation CEO, named Semifinalist in Entrepreneur of the Year Award | 05/12/2014
William E. Metro, IXP Corporation CEO, has been named a semifinalist in the Entrepreneur of the Year Award which is sponsored by Ernst & Young each year.

City of Brookhaven to Join ChatComm | 03/26/2014
The City of Brookhaven (pop. 49,000) voted 4 to 1 on March 25, 2014 move their 9-1-1 call taking and dispatch operations to ChatComm from Dekalb County.  

Former IXP Spokesman Yogi Berra Honored on The Pop History Dig website with "The Yogi Chronicles"  | 03/25/2014
Baseball great and former IXP spokesman Yogi Berra was recentently honored by the website "The Pop History Dig" with an extensive article entitled "The Yogi Chronicles".

Chatcomm's Recognition for a Job Well Done | 09/16/2013
I wanted to officially acknowledge Chatcomm Operators for a job well done from the events that transpired on 09/05/2013.

Security outsourcing company sets up shop in new headquarters location | 09/12/2013
IXP Corp. has relocated to new headquarters in Princeton, a move the growing technology company said will help it attract work force needed for expansion.

Lawrence Chief Deems Privatization of Police Dispatchers a Success | 09/03/2013
LAWRENCE — In the five months since Plainsboro-based IXP Corp. started answering 911 calls for the township, officers have been able to return to patrol duty and dispatch staffing levels have been at their highest in at least a year, police chief Dan Posluszny told council tonight.

IXP Announces New Executive Leadership Team | 08/14/2013
PRINCETON, N.J.--(BUSINESS WIRE)--IXP Corporation, a prominent national provider of public safety and security solutions, announced its new executive leadership team: William E. Metro as chairman and chief executive officer; Lawrence D. Consalvos as president and chief operating officer; and Amy Onder as senior vice president and general counsel.

ChattCom Commendation | 07/13/2013
The purpose of this commendation is to bring to your attention the great example of teamwork involving oficers from A - Team, several offices from the MARTA Police Department - Dunwoody Station and ChattCom dispatchers

Answering the Call for Shared Services | 10/15/2012
New Jersey municipalities looking to share services in a bid to cut costs have made 911 dispatch centers — major expenses in technology and staff — an area of focus, and Cranbury-based IXP Corp. hopes to do more business with efficiency-minded local governments across New Jersey.

The New South Shore Regional Emergency Communications Center in Hingham | 04/10/2012
Cranbury, NJ ( April 10, 2012) - The new South Shore Regional Emergency Communications Center in Hingham, MA, recently went live with Zetron's radio dispatch console and VoIP call-taking system...Al Wallace, manager of IXP Corporation's Northeast region, played a key role in the planning and implementation of the SSRECC.

Sandy Springs City Manager Honored For His Work on 911 Systems: | 03/28/2012
Reporter Newspapers, (March 28, 2012) - While City Manager John McDonough was hard at work Tuesday, March 27, participating in the City Councils annual retreat in Sandy Springs, a group of public safety communications officials gathered in Washington D.C. honored him for his work improving emergency response times for local residents.

Chattahoochee River 911 Authority (Chatcomm) - Awarded Accreditation as an Emergency Fire Dispatch Center of Excellence | 03/28/2012
SALT LAKE CITY, UT(March 28, 2012) - The International Academies of Emergency Dispatch(IAED) is pleased to formally award Accreditation as an Emergency Fire Dispatch Center of Excellence to Chattahoochee River 911 Authority (Chatcomm)Chattahoochee River 911 Authority (Chatcomm) is the 21 st Emergency Fire Dispatch center in the world to be awarded this highest distinction for their comprehensive implementation and compliance with the Fire Priority Dispatch System (FPDS) and associated "20 Points of Excellence."

IXP Excellence in Technology Award Winners Announced | 07/21/2010
7th Annual International Association of Chiefs of Police (IACP) - IXP Excellence in Technology Award Winners Announced

2010 Tony Awards Invites Fans to See the Tonys Live from Times Square  | 06/07/2010
Tony Awards Partners with IXP Corporation to Simulcast the Red Carpet and Entirety of Show on the Clear Channel Spectacolor.

IXP Corporation Endows Football Scholarship at Rutgers University | 06/04/2010
Cranbury, N.J.-based Public Safety & Security Leader Honors Linebacker Antonio Lowery as Part of $100,000 Pledge.

IXP Corporation Launches National Advertising Campaign Featuring Yogi Berra | 05/12/2010
Public Safety & Security Leader is Endorsed by Baseball Legend Who Embodies Trust, Reliability, and Integrity.

7th Annual IACP - IXP Excellence in Technology Award Program | 02/05/2010
The IACP- IXP Excellence in Technology Award Program recognizes law enforcement agencies' superior achievement and innovation in the field of communications and information technology.

iXP Georgia Call Taker gets Letter of Appreciation | 01/09/2010
Deputy Chief Dennis Ham of the Sandy Springs Fire AND Rescue Department presented a letter of appreciation on behalf of the Chief and the Department to Call Taker Marilyn Childers for her incredible performance.

New York City awards IXP a contract to implement a Quality Assurance Monitoring Application for its 3-1-1 Citizens Service Center | 01/01/2010
The New York City Department of Information Technology (DoITT) awards IXP a contract to implement a Quality Assurance Monitoring Application for its 3-1-1 Citizens Service Center.

IXP to perform a Security, Technology and Operations Enhancement Assessment for The Biodesign Institute at Arizona State University | 05/05/2009
IXP is a member of the Henry Bros. Electronics, Inc. team that will perform a Security, Technology and Operations Enhancement Assessment for The Biodesign Institute at Arizona State University.

Benton County, WA Emergency Services hires IXP to review planned radio system upgrade. | 03/01/2009
Benton County Emergency Services, in Washington State, hires IXP to review their planned radio system upgrade

Who We Are

IXP is a public safety solutions company. Our domain experts deliver consulting, technology integration and managed services. The hallmark of our success is solving complex emergency communications problems for local government and college, university and medical campuses. Headquartered in Princeton, NJ, IXP serves clients throughout North America. Our talented team consists of former agency executives and command officers in emergency communications, law enforcement, firefighting and emergency medical services, and are some of the most experienced public safety professionals in the country. IXP leadership enjoys decades of experience in the industry and continues to serve as trusted advisors to our clients. We provide innovative and flexible solutions to solve public safety challenges — even the unexpected ones.

Our approach is to build close relationships with our clients and fully appreciate their day-to-day responsibilities and challenges. We have found that this ability to relate to our clients, and our clients’ ability to connect to our team, is mutually beneficial. We have built and are continuously improving our processes to deliver better results and a better experience for our clients and their communities. IXP always delivers projects before deadline and within budget.

We deliver solutions to public safety challenges that can help you become more efficient, accessible and responsive to the needs of your community.  IXP can provide you with alternative, cost-effective approaches that increase financial stability as well as workforce efficiency and reliability.  We guide you from concept to operations to make your vision a reality.  We implement all of the solutions we design, from technical implementations to transformational change initiatives.  Turn to IXP for innovative and flexible solutions designed to keep your community safe, sound and secure.

Simply stated: IXP helps you tackle your toughest public safety challenges.

More IXP Information

News

Sep
24
2014
IXP Corporation Pioneers New Campus Safety Solution at Johns Hopkins University
Read More
Sep
11
2014
Chief DeSimone Credits the Actions of the ChatComm 9-1-1 Staff with Saving an Elderly Woman's Life
Read More
Jul
30
2014
A Partnership Like No Other: The City of Danbury Partners With IXP Corporation to Consolidate the City’s Emergency Communication Center
Read More

Contact Us

Contact Us

With operations located throughout North America, IXP Corporation is headquartered in Princeton NJ. Contact us at 609.759.5100 or by emailing info@ixpcorp.com.

Headquarters Address

IXP Corporation
Princeton Forrestal Village
103 Main Street
Princeton, NJ 08540

Note: Our offices are on the 2nd floor and are located across from the Westin Hotel. Some mapping systems and GPS's may locate us more accurately if you enter Plainsboro as the city.
 

Copyright 2013 © IXP Corporation        IXP Corporation | Princeton Forrestal Village | 103 Main Street, Princeton, NJ 08540 | TEL: 609.759.5100